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- Technical Support Engineer JB-2192IT managementTel AvivWork with Enterprise customers to resolve complex technical issues and maintain high customer satisfaction, Provide technical support with SLA while ensuring that customer satisfaction goal is achievedTake ownership of technical issues and work with our Tier 2 team to resolve more advanced issues when necessary.Requirements
NO. JB-2192apply now
- 2-4 years of experience in a similar role in a SaaS or web company
- Application support hands-on experience (not IT / not helpdesk support)
- Excellent verbal and written communication skills in English
- Troubleshooting skills with strong hands-on experience
- Ability to work in shifts - must
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